What to Know Before You Go

• DEPARTURE DATE: Saturday, November 7, 2026
• DEPARTURE CITY: Fort Lauderdale, Florida
• SHIP: Holland America Line Eurodam
• EMBARKATION/TERMINAL: Port Everglades (see port signs for terminal location)
• MANDATORY CHECK-IN TIME: Terminal building closes at 3:00pm 
  • We strongly recommend you plan to arrive no later than 2:00pm in case of traffic.
• RETURN DATE: Saturday, November 14, 2026
• SHIP ESTIMATED RETURN TIME: 7:00am (all times are EST)

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1. Complete Online Check in: As stated above, your booking number has been emailed to you from the Soul Train Cruise and is also available in your StarVista LIVE and Holland America accounts. You can complete your online check-in on Holland America Line’s website here. All guests must accept the Holland America Line Consent Forms and complete the online check in. Express docs will be available to print approximately 14 days from the sailing and up to 72 hours before embarkation. Your boarding pass will be available on the Navigator App within 14 days of embarkation.
   Insider tip: take a photo or screenshot of the boarding pass with your mobile device so it’s easy to access in the cruise terminal as cellular service is sometimes spotty.
2. Download the free Holland America Line Navigator App: This is your indispensable tool for cruise planning, boarding passes, embarkation updates, managing onboard experiences, booking shore excursions, viewing restaurant menus, checking account balances and more. Learn more here.

How do I complete online check-in?

Click here to go to Holland America Line’s check in online page, then follow the instructions below.

1. Deadline to check in online is close of business Wednesday, November 4, 2026 (ET).
2. If you have a Holland America Line account already, you can log in with your Mariner ID or email address and password. Or, on the right-hand side, log in with your Booking Number. Enter the Holland America Line Booking Number that was emailed to you. It is the 6-digit alphanumeric character code. Enter your last name, first name, and answer the validation question, then click “Log In”.
3. Select All guests or whichever guest you would like to check-in.
4. Follow the instructions (please have your passport handy to complete this process). It will take about 10-15 minutes to complete your online check-in. There are a few steps you will need to fill out. 
   1. Guest Details
   2. Consent Forms
   3. Travel Documents
   4. Onboard Payment (register a credit card)
   5. Emergency Contact Information
   6. Flight Information 
   7. Review Summary and Boarding Pass.
      1. Express Docs (boarding pass and luggage tags) will be available approximately 14 days prior to sailing to print. You will also have access to your mobile boarding pass on the Holland America Line Navigator App, under Account-Wallet at that time.

         
         Insider tip: take a photo or screenshot of the boarding pass with your mobile device so it’s easy to access in the cruise terminal as cellular service is sometimes spotty.

      2. Luggage tags can be emailed to you at completion of check-in. Please DO NOT adhere these tags to your luggage before your flight in case they rip or tear off en route. Be sure to print these prior to 72 hours before sailing.

What time can I arrive at the terminal?

We strongly recommend you plan to arrive at the cruise terminal building no earlier than 11:00am ET and no later than 2:00pm ET. Expect heavy traffic in the Ft. Lauderdale area. Doors to the terminal building close at 3:00pm ET.

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• Printed Boarding Pass or Express Docs: Express Docs can be found online or on the Navigator App and will be available approximately 14 days prior to sailing to print. If printing, please DO NOT enlarge the boarding pass. The scanner cannot read the barcode if enlarged.
  Insider tip: take a photo or screenshot of the boarding pass with your mobile device so it’s easy to access in the cruise terminal as cellular service is sometimes spotty.
• Passport, Identification & Visa documents: StarVista LIVE requires ALL guests to PRESENT A VALID PASSPORT BOOK from their country of origin at embarkation. There are no substitutes for this requirement. A valid passport is one that expires more than six months after the date the cruise disembarks. Since the date of disembarkation is November 14, 2026, all passports must be valid through May 14, 2027. Guests with non-US passports are responsible for obtaining whatever required visas necessary to disembark at any and all of the ports of call. Visit state.gov for identification, visa and vaccination requirements.
  • We will NOT accept passport cards in place of a passport book.
• Credit card used for your onboard account when you completed your online check-in.

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TRANSPORTATION FROM AIRPORT TO THE CRUISE TERMINAL

1. Holland America Line Transfers. $34/person from Fort Lauderdale airport, each way. $59/person from Miami airport, each way. Please call Holland America Line at 800-426-0327 to make these reservations or book online.
2. Rideshares like Uber or Lyft from Fort Lauderdale or Miami airport (check your apps for details and pricing).
3. Taxi from Fort Lauderdale or Miami airport.

It is your responsibility to arrive at the cruise terminal building in time for the ship’s departure. to secure your transportation at the end of your cruise.

TRANSPORTATION FROM AIRPORT TO AREA HOTELS

StarVista LIVE does not offer a shuttle from the area airports to any hotel prior to our cruise departure. We suggest taking a taxi, rideshare like Uber or Lyft, or booking travel through your airline and/or hotel. 

TRANSPORTATION FROM B OCEAN RESORT FORT LAUDERDALE TO THE CRUISE TERMINAL

We provide a ground transportation and luggage service from our designated pre-cruise hotel to the cruise terminal on embarkation day for the cruise. 

For guests who are not booked at the pre-cruise hotel, you can still participate in the transfer service; however, you are responsible for getting yourself and your luggage to the hotel in time for the bus departure.

The $35 fee per person includes: 

• One-way direct transfer from hotel pick-up location to cruise terminal. 
• Luggage service* and associated gratuities from hotel curbside direct to your cabin. 

*StarVista LIVE and associated vendors are not responsible for any lost or damaged luggage. 

To add Hotel Transfers to your existing reservation, simply log in to your StarVista LIVE account and add Hotel Transfers. Transfers are not included in the cost of the hotel and will be charged to the credit card on file connected to your StarVista LIVE account. For information or assistance, call us at 844-299-7685.

Ground transportation representatives will also be available on-site to book last minute reservations for this service.

We do not provide transportation back to the hotel or to the airport on the day we return from the cruise. Guests will be responsible for this transportation on their own.

NOTE: You will need to bring your luggage down to the lobby and check in with the transportation representatives before boarding the motorcoaches. They will assist you in loading your luggage into box trucks at the hotel and will deliver it to the terminal.

Please make sure your bags are properly tagged with Holland America luggage tags and the proper stateroom number and loaded onto the box truck before you board the motorcoach.

Please also be sure you DO NOT PACK your passport, boarding pass, or any necessary medications or valuables in these checked bags. Your luggage will be brought to your stateroom and will not be available immediately upon boarding.

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Long Term Parking at the Pier 

Port Everglades offers on-site covered parking for $20 per day. Please follow the signs to the Palm Parking Garage.

Handicap parking is complimentary only if there are ADA modifications done to the vehicle such as: hand controls, extended pedals, wheelchair ramp, etc. Also, 100% Disabled Veterans with ADA license placard will receive complimentary parking. 

More information available here.

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When it comes to what to wear, you can dress resort casual or get decked-out and look your best - it's your call. Swimwear is acceptable at the Lido Market, but a shirt or cover-up and footwear are required in all dining venues.

We also have theme nights, which offer you a chance to dress up in theme-appropriate clothing most nights, if you choose.

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What are some of the parties and the theme nights?

The Soul Train Cruise will host a wide variety of gatherings and festive events. While it is not mandatory to dress in the theme, we do encourage you to have some fun and plan some outfits!

SATURDAY, NOVEMBER 7 | FORT LAUDERDALE
Welcome Aboard Party: Join the Urban Guerilla Orchestra on the Lido Deck on Deck 9, Midship for fun and dancing as we get the cruise started while we depart from Ft. Lauderdale.

Nightly Theme: Represent Night – We’re gonna represent tonight! It’s that easy… throw on your favorite sports jersey, college Greek gear, or a little hometown spirit and represent.

SUNDAY, NOVEMBER 8 | HALF MOON CAY
Nightly Theme: Denim and Bling – You can go head to toe denim and rhinestones or just wear your fanciest pair of jeans - but don't forget to accessorize with something sparkly that catches the eye! 

MONDAY, NOVEMBER 9 | AT SEA
Annual T-Shirt Party – An afternoon of great live music and selected complimentary drinks on the Lido Deck, Deck 9, midship, when you come dressed in your 2026 Fall Soul Train Cruise T-Shirt.

Nightly Theme: White Night (formal night) - A Soul Train Cruise favorite! We can’t wait to see you in your finest white attire for a night of dancing and fun.

TUESDAY, NOVEMBER 10 | MONTEGO BAY, JAMAICA
Nightly Theme: One Love Celebration - We're celebrating Jamaica's vibrant culture and music tonight! Wear an island themed outfit or the colors of the Jamaican flag for a night of Roots, Rock & Reggae! 

WEDNESDAY, NOVEMBER 11 | AT SEA
Nightly Theme: 1920s Harlem Renaissance - What better way to celebrate this cultural sensation and its imprint on history than to bring it all back in style! Show off a flapper outfit and pearls, or get on your zoot suit, suspenders and fedora – we’re partying with music all night long! 

THURSDAY, NOVEMBER 12 | AMBER COVE, DOMINICAN REPUBLIC
Nightly Theme: '70s Soul Party – Put on your boogie shoes, bell-bottoms and jumpsuits for a Soul-tastic Party on the pool stage tonight! 

FRIDAY, NOVEMBER 13 | AT SEA
Nightly Theme: Farewell Night - A celebration of the bittersweet feelings for the last night of a wonderful cruise. Wear whatever is still clean.

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To help you better prepare, we will publish our performance schedule and events here, approximately 30 days prior to sailing. Check back regularly for any updates as we fine-tune our time onboard.

Reminder to download the SVL Schedule mobile app NOW to be ready to view this year’s performance schedule on the go. Once onboard, you will be able to use the app without purchasing an internet plan. You will still receive daily programs in your cabin. More information on the app below.

This year’s Hippest Trip at Sea has more than just musical performances! We bring unique events and opportunities for guests to build their vacation of a lifetime. So if you like to laugh, learn, worship, and have fun, you are on the right cruise!

• NEW! Dynamic Panelists and Presentations: New to the Soul Train Cruise this year, there are specially curated Soul Train and wellness themed presentations and panels, led by icons in their respective industries:
  • Dyana Williams, American radio and music industry professional, will present Soul Train All Up in the Movies and TV: a fun, clip-driven, audience-interactive journey through Soul Train's unforgettable fingerprints across decades of film and television. Part nostalgia, part discovery, come ready to remember, laugh, and join in!
  • Dancer and choreographer, Leslie "Big Lez" Segar will be joined by special guests for a discussion on the Art of Dance.
  • Evisha Ford, LCSW presents Self-Care: Rest, Rhythm, and Reclaiming Yourself, an engaging, culturally responsive workshop created for individuals who are ready to move beyond surface-level conversations about wellness. Dr. Evisha Ford will help participants examine the rhythms governing their lives and identify sustainable ways to protect their mental, emotional, physical, and spiritual well-being.
  • Healthy Eating discussion with Chef Rome: Learn about healthy eating options for the on-the-go person, including proper meal planning, balancing working with eating, eating right for your blood type, and more.
• Fall 2026 Soul Train Cruise T-Shirt Party - Join us on Monday afternoon for a high energy show with select complimentary drinks when you wear your official Fall 2026 Soul Train Cruise T-Shirt.
• Comedy Nights- We have hilarious comedians who will be performing individual sets, as well as a comedy showdown together. They’ll have you rolling in the aisles with laughter.
• Gospel Shows and Daily Devotions - Rev. Dr. Alyn E. Waller will serve as Minster and host of the Soul Train Cruise Gospel Services and morning devotions.
• Fun Trivia, Games, Gameshows and Karaoke – Tyrone DuBose, the premier R&B music historian, hosts multiple trivia sessions that will have you testing your memory while having fun! DJ Jazzy will host guests that want to show off their singing talent at karaoke sessions.

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The SVL Schedule app is complimentary to download and use and is available in both the Apple App Store and the Google Play Store. It is best to download this app to your mobile device or tablet at home.

Why do I need this?

The SVL Schedule mobile app is your essential tool for the Soul Train Cruise performance schedule while onboard. It provides great opportunities for you to plan your week and build a personal schedule for all the shows and events you may want to see, and is a great resource to view sales and hospitality hours, theme nights, and more. If any schedule changes occur, i.e. a venue change due to weather or a show start time change, we will communicate these up to the minute with push notifications on this app.

Our onboard schedule of events will be available on our website and the app approximately 30 days prior to sailing.

How Do I Get This? Tell me how to use it.

1. Download the SVL Schedule app to your mobile device or tablet by searching “SVL Schedule” in the Apple App Store or Google Play Store, or follow the links provided above. 
2. Once you open the app, choose the event you’d like to view the schedule for, in this case, the 2026F Soul Train Cruise. You will see four tabs along the bottom of the app:
   1. Schedule: This is where you will find the schedule of events for our cruise. You will be able to view the event session start time and location, as well as artists included in each event session. You can either view the schedule of events in its entirety or view by day. 

      You have the ability to add each event session to your personal schedule when you create or log in to your Sched account. All event sessions added to your personal schedule can be found under “My Sched”, in the Schedule tab.

   2. Directory: This is where all of the artists and hosts featured on the cruise are listed. You will have the ability to choose each specific artist/host to see where and when they are performing around the ship throughout the week. 
   3. Info: This is where all notifications and announced schedule updates will be posted. 
   4. My Account: This is where you can create an account if you do not have one already, or sign into an existing Sched account. Once you have signed in, you can toggle between other SVL event schedules if applicable, edit your profile, turn event email reminders and announcements on or off, or get app support. 

Do I need to purchase an internet package to use this app onboard?

You do not need to purchase an internet package in order to view the schedule or create your own schedule during the cruise, as long as you already have the app downloaded onto your mobile device or tablet.

However, with an internet package, you can view updates in real time and receive push notifications should there be any changes. The app will update if applicable every time your mobile device or tablet is connected to the internet. Once the schedule is live, you will not need a password to access it.

Do I need to create a Sched Account to use this app onboard?

No. You do not need an account to simply VIEW the schedule.

You will need to create an account if you:

• are sailing multiple StarVista LIVE cruises in the 2026-2027 season, in order to toggle between different event schedules.
• are creating your own schedule within the app.

Note: Your Sched account will be DIFFERENT than your SVL and HAL accounts. 

We understand that you may have some questions about how to use the SVL Schedule app. Should this be the case, please send your inquiry to info@soultraincruise.com and one of our reps would be happy to assist you!

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Every guest will have the opportunity to see a nightly show in the World Stage based upon the designated show time.

• BLUE Stateroom Key Cards will attend the 1^st evening show at 6:30pm ET.
• GOLD Stateroom Key Cards will attend the 2^nd evening show at 9:00pm ET.
• See schedule for designated matinee shows.

The World Stage Show Policies and Procedures
To ensure that the entry and seating procedure is both fair and easy, we have adopted the following policies and procedures:

• You must present your Stateroom Key Card to the ushers at the entrance in order to enter the theater for the appropriate show time.
• There are four entrances to the World Stage, two on Deck 2 and two on Deck 3. No other entrance is available for guests.
• Doors will open for each show approximately 30 minutes before scheduled show time. Seats are not assigned and are available on a first-come first-served basis.
• Saving seats is NOT allowed. Please enter the theater with the people that you want to sit near during the show.
• Guests who interfere with the fair and safe entry into the World Stage may risk forfeiting their rights to attend that show or other shows. Our goal is to provide the best entertainment experience for all our guests, and we request that you treat all passengers and staff with respect. Any behavior that disrupts the enjoyment of other passengers will result in removal from the show by safety guides.
• The taking of flash photos and the recording of shows violate our contracts with the performers. Since it is impossible to easily discern what type of equipment can record, no professional electronic equipment of any kind will be allowed in the World Stage during shows.

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• All other venues onboard are open seating and first come, first served. 
• Saving seats is NOT allowed. Please enter the venue with the people that you want to sit near during the show.
• Saving pool loungers is NOT allowed. Pool loungers and deck chairs and tables are first come, first served. Any chairs left unoccupied for over 30 minutes will be made available to other guests. All items left on chairs and loungers after 30 minutes will be brought to guest relations lost and found.
• These basic procedures apply to all music venues other than the World Stage and are in place for your comfort and safety.
• Refer to SVL Schedule app or the daily program for scheduled start times.

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Please visit the Holland America Line website or use the Navigator App to view the complete Fine Dining and Casual Dining (included in fare) options, as well as Specialty Dining options onboard.

MAIN DINING ROOM INCLUDED IN CRUISE FARE

• On embarkation day November 7th, your Stateroom Key Card will be in your stateroom mailbox. Your Stateroom Key Card will be color coded for either early (GOLD) or late (BLUE) dining.
• Early (GOLD) dining begins at 6:00pm and late (BLUE) dining begins at 8:30pm.
• Guests can call our office to request table assignments. They will receive a letter in their stateroom on embarkation day with their assigned table number. These guests should enter the dining room entrance on Deck 3.
• If you do not have a table preference, you will be seated in the dining room on Deck 2. Once the entire party is present, they should proceed to the dining room entrance on Deck 2 to be seated.

SPECIALTY DINING OPTIONS

• Reservations for Specialty Dining (additional cost) are recommended and can easily be made through the Holland America Line website or Navigator App once you complete your Online Check-in.

How to Book Specialty Dining

• Go to https://www.hollandamerica.com/
• Go to "Manage My Cruise".
• Under “Customize Your Cruise”, select “Dining Reservations”.
• Use the right side of the page – “Log In With Booking Number”.
  • Enter your Booking Number, your last name, first name, and answer the validation question, then click “Log In”.
• Once you select the location and time you wish to book, click “add to cart” and check out. Your credit card will be charged, and the activity will be added to your itinerary.
• Reminder – Specialty dining can also be booked via the HAL Navigator App or once you get onboard.

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Enhance your Soul Train Cruise experience with the purchase of a Holland America Line package that fits your needs. Special rates are available on some packages with advance purchase on the Holland America Line website or Navigator app once you complete online check-in.

Pre-cruise booking for packages closes three days prior to embarkation. Any packages not purchased at that time will have to be purchased once onboard. Please read the FAQs found on the beverages page for full details.

BEVERAGE PACKAGES

There are many drink and beverage package selections that take you from morning’s first cup of coffee through dinner with wine to evening cocktails during all the shows. Go to Holland America Line website for all the options. Cheers! 

Two special deals if booked in advance of our embarkation day!

• Pre-sale 7 Day Signature Beverage Package: $67.14/day (regular price = $79.14 day)
• Pre-sale 7 Day Elite Package: $73.14/day (regular price = $86.34/day)

Other beverage packages offered by Holland America Line:

• Quench Package: $21.54/day
• Unlimited Soda Package: $9.60/day

Please note: All guests in a stateroom must purchase the same package. For more information, visit the Holland America Line website and read the FAQs.

INTERNET PACKAGES

Eurodam has Starlink’s high-speed internet with savings if booked in advance of our embarkation day! This upgrade ensures a more reliable connection in all weather conditions and locations.

Take advantage of the below savings if you book prior to our sailing date:

• Pre-sale Premium 1 Device (7 Days): $144.99 (regular price = $180.99)
• Pre-sale Premium 4 Devices (7 Days): $200.99 (regular price = $250.99)
• Pre-sale Stream 1 Device (7 Days): $212.99 (regular price = $265.99)
• Pre-sale Stream 4 Devices (7 Days): $296.99 (regular price = $370.99)

GREENHOUSE SPA & SALON SERVICES

A heavenly retreat that nurtures your well-being in between all the action onboard. Enjoy up to 30% off when booked pre-cruise for services during non-peak times (embarkation day, port days, and sea day evenings), subject to availability.

OTHER PACKAGES OFFERED:

Don’t Miss Out on these other packages to enhance your experiences onboard!

LAUNDRY PACKAGES

Wash or press services available for purchase if your clothes need to be freshened.

CELEBRATION PACKAGES

Wish someone special a very happy birthday, anniversary or bon voyage with flowers, balloons and onboard credit.

ONBOARD CREDIT

Not sure what to purchase for an upcoming cruise? Then buy shipboard credit. It makes a perfect gift, for yourself or someone special. Use it as credit toward shore excursions, spa treatments, beverages, and more. Available for purchase in increments of $5.

It’s easy to book beverage packages, internet plans, spa reservations and more in advance:

• Go to hollandamerica.com.
• Go to "Manage My Cruise".
• Under “Customize Your Cruise”, select the desired category.
• Use the right side of the page – “Log In With Booking Number”
  • Enter your Booking Number, your last name, first name, answer the validation question, then click “Log In”.
• After you’ve completed online check-in, you may search for shore excursions, spa reservations, beverage packages, gifts and indulgences or book specialty dining reservations. Once you select the item you wish to book, click “add to cart”, and check out. Your credit card will be charged, and the activity will be added to your itinerary.
• Reminder – Shore excursions, spa and specialty dining can also be booked via the HAL Navigator App.

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There is so much to explore. Go for some adventure, take a tour, shop or relax on a beach. Holland America Line’s best price guarantee ensures you’re always getting the best value. We recommend you book early for the best selections.

On the Holland America Line website, you are able to choose your tour times, book tours, and receive confirmation of your shore excursion reservations up to three days before sailing. All tour bookings are processed first come, first served. Your digital tour tickets will be available under My Account in the Navigator App. You will not receive a tour ticket in your stateroom. If you have questions, contact the Shore Excursions Desk on Deck 11, Forward once onboard.

How to book shore excursions:

• Go to hollandamerica.com.
• Go to "Manage My Cruise".
• Under “Customize Your Cruise”, select “Shore Excursions”.
• Use the right side of the page – “Log In With Booking Number”
• Enter your Booking Number, your last name, first name, answer the validation question, then click “Log In”.
• Once you select the item you wish to book, click “add to cart”, and check out. Your credit card will be charged, and the activity will be added to your itinerary.
• Reminder – Shore excursions can also be booked via the HAL Navigator App.

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Other than Beverage and Spa service charges, all tips for servers, stateroom stewards, etc., have been pre-paid. However, please feel free to reward exemplary service with the internationally recognized sign of gratitude: “tipping.”

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Our Hospitality Desk is located on Deck 1 Midship across from Guest Services. Our sales office is located on Deck 3 Forward in the Hudson Room. Hours will be listed in the daily program delivered to your stateroom. Please stop by to say hello! It’s always great to put a face with a voice. 

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Your t-shirt will be delivered to your stateroom at embarkation. The T-shirt size delivered was determined based on the size you selected at the time of your Soul Train Cruise stateroom booking.

Our Hospitality Desk on Deck 1 Midship will be open for exchanges on Saturday and Sunday before the T-shirt party. Hours of operation will be posted onboard. You must bring your T-shirt to Hospitality and we will happily exchange it, pending availability. Please note: we will only accept size exchanges and cannot accept any t-shirts that have been decorated, cut or torn.

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